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How Are the Cloud Business Models Increasing Enterprise Efficiency During COVID-19?

Cloud computing is fast emerging as an innovative and consumer-driven advantage that is drawing exceptional attention from enterprises, tech innovators, and also the ‘connected’ public at large. The transition from information technology, to a more assertive focus on business development, moreover reinforces the predicament for cloud adoption. This is why enterprises, both big and small, need to apprehend the potential of the cloud and thoroughly exploit this impressive technological advance.

There are two types of cloud models:

Service models
Deployment models

Service models are classified based on the different services provided by the cloud, whereas deployment models are categorized based on how and by whom the cloud services are used.

The Cloud Service Models are mainly classified into 3 types:

IaaS (Infrastructure as a Service)
PaaS (Platform as a Service)
SaaS (Software as a Service)

Deployment models include:

Public cloud
Private cloud
Community cloud
Hybrid cloud

The Cloud Computing IT benefits for enterprises and organizations include:

Reduction in expenses related to delivering IT services and, therefore diverting such resources to other prioritized activities such as integration of services
Management responsibilities are thoroughly reduced, hence, allowing key personnel in the enterprise to focus more on innovation and production
Expanded business coordination and scalability, thus, empowering enterprises to accurately meet the demands of changing environments

The Evolution Of Cloud Technology

In the early 1970s, IBM came up with an innovative operating system (OS) named VM. This allowed for the simultaneous operation of more than one OS. Guest operating systems can be operated on every VM, with memory and other infrastructure, therefore making it feasible to share these resources. This evolved as the concept of virtualization in computing which has become popular. In the 1990s, telecom operators implemented the virtualized private network connections, which were offered a very good quality of service with point-to-point (dedicated) services at a very lesser cost. This technology has helped telecom companies to offer shared services to many users with a single physical infrastructure. This virtualization, in turn, led to Grid computing, which allowed major issues to be addressed via parallel computing; utility computing facilitated computing resources to be offered as a metered service and SaaS allowed subscriptions.

What Are The Different Cloud Models?

After addressing the issues with Grid computing, cloud computing has emerged with these factors. The three different cloud service models for businesses are

Software-as-a-Service (SaaS), which requires a company to subscribe and access services over the Internet.

Infrastructure-as-a-Service (IaaS), which is a solution provided by large cloud-computing companies to deliver virtual infrastructure.

Platform-as-a-Service (PaaS), which enables the customers to develop the custom applications and it will be accessible across their company.

As mentioned in the beginning, cloud networks are classified into four types: public, private, community, and hybrid. Through a public cloud, the service provider can offer storage and applications to any user or consumer via the Internet. These services can be implemented freely or charged on a pay-per-usage process. Public cloud services are much simpler to install and less expensive, as the expenses for bandwidth and application are covered by the provider. They are scalable, and the consumers can only access those services that they use and pay for.

A private cloud is also referred to as an internal cloud or corporate cloud because it provides a proprietary computing architecture. Therefore, this enables only a restricted number of users protected by a firewall to access the hosted services. Private clouds are used by businesses that require them to exercise more control over their data. As far as the community cloud is concerned, it is a resource mutually shared by more than one organization or enterprise whose cloud needs have common requirements.

The hybrid cloud is a combination of two or more different clouds. Here, the clouds used can be a combination of private, public, or community. Cloud computing is promptly being embraced by mobile device users too, although there are limitations, such as battery life, storage capacity, and restricted processing power. Some of the most popular cloud applications are Amazon Web Services (AWS), Google compute engine, and IBM CloudManaged Services. These cloud services have considerably helped small and medium businesses (SMBs) to be on par with large multinational companies.

The development of 4G, Worldwide Interoperability for Microwave Access (Wimax), is also mounting up the connectivity of mobile devices. Moreover, new technologies for mobile, such as CSS3, Hypertext Markup Language (HTML5) hypervisor for mobile devices, Web 4.0, etc. will significantly empower the adoption of mobile cloud computing.

How Business Models Increase Enterprise Efficiency During COVID-19?

The COVID-19 crises presented a serious threat to businesses, people, and economies across the globe. It was a wake-up call that the unexpected and the unlikely are more tangible and plausible than anyone previously anticipated. For many, it has been a bitter reality: painful, costly, still unresolved, while for others, it has presented an unforeseen windfall; one that organizations have strived to capitalize on. Business executives and decision-makers must accept that the pandemic-induced variations in operations, strategy, management, and budgetary priorities are here to stay. There has been an accelerated investment coming in through digital tech mainly through virtualization, contactless payments, and cloud adoption. Well-architected maintained and updated cloud services are implemented to handle the unexpected spikes in demand.

Among its other benefits, cloud computing architecture can also help to ensure that financial institutions and the critical functions they perform are resilient to disruption (keep their level of availability) whatever the cause. Cloud is a fundamental component for continuity of services and acts as an efficient failover during a crisis or operational disruption. It is the most significant part of the architecture for overcoming these difficulties and ensuring comprehensive execution.

Redundancy: A Major Benefit Of The Cloud

Data or other operations can be duplicated across domains without endangering the extent of service, hence, enabling redundancy without impact on latency. Other than that, dependencies and calling patterns among different domains are asynchronous and ring-fenced with security mechanisms, providing redundancy configurations at a scale and cost that were not earlier possible.

Cloud Is Elastic And Scalable In Nature

Flexibility and scalability are the key features of cloud architecture that allows firms to adapt to market conditions very rapidly and efficiently. In a COVID-19 situation, the most relevant benefit of this is the ability to scale up automatically without physical on-site presence, adding servers to process peaks to minimize service disruption or outage. For example, Google Cloud’s Burst Capacity Solution provides additional compute and analytics capabilities that can handle some of the most compute-intensive workloads. This sort of solution can help financial institutions (FI) quickly glean more from data, virtualize productivity tools, and scale up and out hundreds of cores and terabytes of memory. The ultimate aim is to make sure that FIs infrastructure can control crucial traffic spikes and maintain the most demanding workloads efficiently, securely, and at scale.

The Adaptation To Remote Working

One of the most transformational impacts of the COVID-19 pandemic on most organizations is related to a fundamental change in the day-to-day activity, where the new normal is characterized by transitioning to a remote workplace environment. This has a huge impact on the way employees conduct their daily activity from the cultural perspective (as they need to adapt a completely different relationship model), but also from the technology perspective as this new situation needs a much bigger bandwidth allowing the capacity to undertake their activity in the new environment. This challenge has been taken as a positive impact of the pandemic as technology has demonstrated to be elastic and resilient enough and employees are adapting rapidly to the new environment.

Make Sure Customer Requirements Are Always Met With Remote Servicing

Another angle to look at the new environment in which teams within organizations are working is on how they are providing services to customers. In an industry immersed in a fast digitization process, it is also fair to recognize that the traditional contact with customers takes place mainly through physical channels, and even currently around 40% of existing consumers still use manned channels, mostly branch or call center. So the COVID-19 pandemic has staged a substantial challenge from the servicing perspective, to be able to avoid any disruption. Therefore, several organizations have been able to depend on cloud-enabled virtual desktop infrastructure (VDI) to make sure that branch staff and call center agents were able to maintain the level of service with customers, being able to deploy most of their daily activities in a remote environment.

In conclusion, COVID-19 has shown how demonstrably important data connectivity is in managing global challenges, and therefore the importance of the cloud in enabling remote data access and storage has become even more conclusive. It has emphasized the need for companies to embrace digital business models—and only cloud platforms can implement the innovation, scalability, and agility required for this transition. Although there have been challenges and misleading origins in the enterprise migration to the cloud, enterprises can choose the right service models to significantly accelerate their progress. Enterprises can also reduce the threat of competition by focusing investments on where they will provide the most business value and by building cloud-ready operating models.

Amazon Connect for Remote Contact Centers – Katalyst Technologies

Remote work is here to stay.

Prior to COVID-19, just 3.4% of the American workforce worked primarily remotely. When the pandemic hit and more Americans got a taste of working from home, they liked it—54% say they’d like to work primarily remote, and a whopping 99% would like to be able to work remotely at least some of the time. Those who work primarily remote report being 22% happier in their jobs.

Employers too are reaping the benefits of the new normal, as it can cost upwards of $2,000 per employee to keep them on site. With numbers like that, it’s no wonder that businesses are accelerating cloud adoption plans. As always, Katalyst is ready to help your business adapt to these new realities.

Amazon Connect

One industry that is especially seeing results from embracing remote work is contact centers. The experts at Katalyst have the insight needed to prepare your organization and its employees to assist customers—from anywhere. “With our expertise in Amazon Web Servicesand the Amazon Connect platform, Katalyst can provide complete end-to-end solutions for contact centers,” says Praveen Minumula, Chief Technology Officer at Katalyst Technologies. “Katalyst can help migrate legacy contact centers to Amazon Connect and deliver managed services to existing customers.”

One of the biggest benefits of Amazon Connect is that there are no upfront costs. It is a pay as you go solution and it allows your organization to operate a complete contact center from anywhere and can easily be scaled to enable a business to support unexpected call volumes. It is estimated that customers can save nearly half of their costs compared to an on-premise solution. Another benefit is the speed at which these remote contact centers can be set up: it takes a matter of days to implement, compared to more traditional setups which require several months. These services can also be integrated with third-party Customer Relation Management (CRM), helpdesk, and Work Force Management (WFM) systems.

Benefits of Using Bubble.io Solutions for App Development

With the growing importance of establishing a digital presence to create and grow your brand, application development has come a lot in vogue. Today, every business is coming out with its own applications to be more available and accessible and cater to excellent user experiences that can drive great customer satisfaction.

However, the competition is high and constantly growing due to which it becomes important that you come with a unique business application that has smart and advanced features and functionalities and can give personalized experiences.

Now, when it comes to having feature-rich applications, the first thing that comes to your mind must be, “it’s such a hassle with too many technicalities.” Well, app development has indeed been highly technical with requirement of lot of coding and programming. However, as the times are changing, so is the process for application development.

Today, we have advanced tools and software like Bubble.io Solutions that make app development a breeze.

What is Bubble.io?

Bubble.io is an advanced app development software that helps you build and maintain No-Code Applications.

It is catered for non-technical users who want to have their business applications without much of a hassle or dependency on developers.

Here are some of the benefits of this software which show why it’s one of the best tools you can use for web and mobile app development.

Benefits of Bubble.io Solutions

1. No Coding, No Programming

This is the best thing you get with Bubble.io Solutions. You neither have to code nor have to program. With Bubble.io Solutions, you can have your applications developed without writing even a single line of code. So, even when you are a lay person with zero knowledge of any technicalities or coding languages, you are good to go with using Bubble.io and creating your own robust, feature-rich, and functional application over it.

2. No Dependency on Developers

Since Bubble.io Solutions have an easy to use interface without any coding or programming requirements, there is no dependency on developers. You can easily create your applications and even maintain them making enhancements and modifications as per your business requirements to keep the application performing at its best at all times.

3. Personalized Experiences

Bubble.io Software or Solutions are highly customizable. Using the software, you can create highly customized applications with custom theme, templates, and designs. This helps you create personalized experiences for your users that in turn leads to higher customer satisfaction and drives business growth and scalability.

Conclusion

Application Development holds a lot of importance in the competitive and dynamic business environment in which the organizations operate. However, with the changes in technology, the process for app development is not that difficult anymore. Bubble.io Solutions serve as a great platform for application development and you can seamlessly use them even when you have no technical knowledge at all. This turns out to be more convenient, faster, and more cost-effective as well. So, take to this amazing software and have your feature-rich, high-functionality, no code applications built in no time at all.

Key Questions To Ask A Mobile App Development Company Before Hiring

Whether you are here for knowledge or for startup ideas, you have come to the right place. Entrepreneurs and business people who still don’t have a mobile app are missing a big opportunity to dive into the new revenue system.

Today’s consumers live in their Smartphones and Tablets.

According to the Nielson report, “The majority of the 120 million smartphone owners in the U.S. use a shopping or retail app at least once a month”.

Now imagine, if you have an online store, yours could have been one of them. Guess, now you know the importance of having a mobile app for business in 2020. Even if you are providing professional services instead of products, mobile apps are a great way to target potential clients.

Without waiting anymore, just follow the guidelines given below to find the best mobile app development company in the USA today.

These questions will lead you to the professionals in the masses of amateurs.

Follow the questions given below

Do you have a portfolio and case study for mobile apps you have developed?

The quality of the professionals is to showcase their work. Ask for their portfolio and case studies to understand their work better. Check for live links of the apps they have developed in the portfolio. Download their created app from Apple’s iOS App Store or Google Play. Browse these apps to understand if they have the potential to build a quality mobile app according to your requirement.

What are the best qualities your developer possesses and previous clients like about you?

Most of the time people ask about the qualification, certifications, and training of the developers. But, possessing all those degrees doesn’t necessarily mean a developer is skilled and talented. Those qualities come from experience and talent. The best way to find out about the developers is to check their years of experience in that particular field and client reviews. You may become their client in the coming future. So, it’s best to check what the previous clients have to say about them.

A company with professional mobile app development services in the USA will never hesitate to reveal such factors.

What are your contract procedure and payment terms?

Even before your project starts, there is something important that you need to take care of. It is the working procedures and payment terms. Mobile app development with all the modern features and qualities do not come cheap. So, it is better to hire someone who can get the job done on the first attempt. Also, make sure to check all the documents properly before signing. Check the payment terms especially. It should mention if you are hiring the developer on an hourly basis or a fixed cost. This is to avoid any confusion in the future and better security.

Wrapping up

Whether you are going for a fully-featured and highly customized mobile app or a basic one, it’s always best to hire a professional app development company for the task. And hiring them should be the first task you should be focused on.